An old Maori saying goes as follows:
He aha te mea nui?
What is the most important thing? It is people, it is people, it is people.
Sonny, when there is more than one of you in your organisation, you are in the people business. You are not in the food business, a service industry, the widget business, the medical profession, or whatever other business you may think you are in - you are in the people business. You just remember that boy!